Believe it or not, that’s Indiegogo’s lame excuse for failing to deliver as promised on a contract. We’ve also figured out what tactics they are hiding behind; they put the information in the account instead of emailing you, then delete your access to the account so you have nothing with which to hold them accountable. Too bad for them that I’m in the habit of taking detailed notes and screenshots when I don’t trust people, so we can already prove exactly what they did and where to confirm it.
Needless to say, it looks like we’ll be moving forward on this one. We already have several alternatives, so if you’re a backer, please just be patient and hold your fire. It will probably be a week or two before we open up the campaign version 2.0.
Unless you’re VFM, in which case you know what information we want.